Status
Pre-launch operational posture
Standard is in private beta. We are not publishing live uptime numbers until we have multiple production clinics generating real telemetry — fabricating one would defeat the purpose of a status page. Below are the contractual commitments per agreement and the internal latency targets we govern to. When public uptime data goes live, this page replaces the targets with measured 30-day rolling values.
Pre-launch · no public uptime data yet
| Service | Status | Latency target |
|---|---|---|
| Compliance scanner | Pre-launch · target | ≤ 60s p95 |
| Desk | Pre-launch · target | ≤ 100ms p95 |
| Clinic sites | Pre-launch · target | ≤ 200ms p95 |
| Chatbot | Pre-launch · target | ≤ 250ms p95 |
| Sign-in | Pre-launch · target | ≤ 80ms p95 |
| Data processing | Pre-launch · target | ≤ 150ms p95 |
- Compliance scannerPre-launch · target
- Latency target
- ≤ 60s p95
- DeskPre-launch · target
- Latency target
- ≤ 100ms p95
- Clinic sitesPre-launch · target
- Latency target
- ≤ 200ms p95
- ChatbotPre-launch · target
- Latency target
- ≤ 250ms p95
- Sign-inPre-launch · target
- Latency target
- ≤ 80ms p95
- Data processingPre-launch · target
- Latency target
- ≤ 150ms p95
| Plan | Uptime commitment | Support channel |
|---|---|---|
| Subscription | Defined in the service agreement | Priority support channel, defined in the service agreement |
- SubscriptionDefined in the service agreement
Priority support channel, defined in the service agreement
Once production telemetry is live, this page will refresh measurements automatically. Until then, contact {{CONTACT_EMAIL}}.